Terms of Service

1. Acceptance of Terms

By creating an account or using GrainTrackr (“the Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use the Service. These Terms form a binding agreement between you and GrainTrackr (“Company”, “we”, “us”, or “our”).

2. Description of Service

GrainTrackr is a cloud-based grain elevator management platform that provides tools for managing sales orders, scale tickets, invoicing, customer records, employee scheduling, and related operations for grain handling facilities.

3. Accounts and Registration

You must provide accurate and complete information when creating your account. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account.

You must be at least 18 years of age and authorized to enter into binding contracts on behalf of your organization to use the Service.

4. Subscription and Billing

GrainTrackr is offered on a subscription basis. Subscriptions are billed either monthly or annually, as selected at checkout. All subscriptions are for a one-year commitment period regardless of billing frequency chosen.

Subscriptions renew automatically at the end of each term unless cancelled before the renewal date. You may cancel your subscription at any time through the billing settings in your account.

All fees are in Canadian dollars and are non-refundable except as required by applicable law. We reserve the right to change pricing with 30 days' notice.

5. Free Trial

New accounts receive a free trial period as indicated at registration. No payment information is required during the trial. At the end of the trial, access to core features will be restricted until a subscription is purchased.

6. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws
• Attempt to gain unauthorized access to any part of the Service or its infrastructure
• Transmit any harmful, offensive, or disruptive content
• Reverse engineer, decompile, or attempt to extract the source code of the Service
• Resell, sublicense, or otherwise transfer access to the Service to third parties

7. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

8. Intellectual Property

The Service and all associated software, content, trademarks, and intellectual property are owned by the Company. These Terms do not grant you any ownership rights in the Service. You retain ownership of all data you enter into the Service.

9. Limitation of Liability

To the maximum extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service. Our total liability to you shall not exceed the fees paid by you in the three months preceding the claim.

10. Disclaimer of Warranties

The Service is provided “as is” and “as available” without warranty of any kind. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components.

11. Termination

We may suspend or terminate your account if you violate these Terms. Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination will continue to apply.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Saskatchewan, Canada, without regard to conflict of law principles.

13. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by email or by posting a notice in the application. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

14. Contact

Questions about these Terms may be directed to: spencer@graintrackr.com